The comfortable 3-star Borneo Emerald Hotel offers airport transfer, dry cleaning and housekeeping.
The city center is about 10 minutes on foot.
Ketapang airport can be reached in 10 minutes by car from Borneo Emerald Hotel.
The hotel offers 117 non-smoking rooms with free Wi-Fi, cable TV with on-demand movies, a safe, coffee/tea makers and a wardrobe as well as an electric kettle, a dishwasher and a fridge. The guestrooms look out on the city. Guests can make use of a bathtub, a shower and a hairdryer.
The hotel provides guests with car rental services.
Wireless internet is available in the entire hotel for free.
Public parking is possible on site for free.